📦 Shipping & Returns

📦 Shipping

▪ Box: 20x20x15cm（7.87×7.87×5.9 inch）. No PO Box – please give a real address.

▪ 3 weeks to make + 3–5 weeks to ship = 6–8 weeks total. Varies by country – just ask.

▪ I’ll email you updates.

▪ Free shipping

✅ Cancellation

▪ 24 hours after payment-full refund.

▪ After 24 hours, I start making your brooch – no refund.

❌ Returns

▪ No returns or exchanges. Handmade is too fragile to ship back.

💔 Broken on arrival?

▪ Unboxing video required (label + all 6 sides) within 48 hours → free replacement.

💬 Small issue?

▪ Talk to me. I’ll listen and find a fair solution.

🚫 Don’t refuse the package

▪ This butterfly was made for you.